B-Line Medical makes software that helps healthcare professionals and educators improve the delivery of healthcare. Focused on the capture, debriefing, and assessment of medical training and clinical events, B‑Line Medical specializes in the delivery of robust, yet easy-to-use web-based solutions. Our software has helped over 500 top hospitals, medical schools, and nursing programs in 17 countries operate and manage their training and QI programs more effectively.
Our Mission is to provide healthcare educators and clinicians with innovative video-driven solutions to effect real and immediate improvement in the delivery of care.
B-Line Medical is seeking an experienced Technical Support Manager to lead our Support Team.The Support Manager is responsible for the performance and operation of the Technical Support team and will ensure that the team's business and service-related goals are met. This role facilitates the creation of service-related documents and training to ensure the best of class support of our domestic and international customers and distributors.
What you will be doing:
What we are looking for: